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TERMS & CONDITIONS

TERMS AND CONDITIONS

Season Tickets

 

The Terms and Conditions upon which this ticket is issued by Galway United Football Club are set out below. The acceptance of this ticket shall constitute acceptance by the ticket holder of these Terms and Conditions. A breach of these Terms and Conditions shall render the ticket void and all rights conferred or evidenced by it shall be nullified.

  1. Your Season Ticket is valid for entry to all league and pre-season games that take place in Eamonn Deacy Park for the senior men, senior women and underage teams that take place in Eamonn Deacy Park. All Cup games are not included in the Season Ticket Access.
  2. Knockout/playoff fixtures in any competition are not included.
  3. Galway United may from time to time host games in venues outside Eamonn Deacy Park and reserve the right to do so.
  4. Fixtures are issued by the Football Association of Ireland in advance of the season. These fixtures are subject to change by the FAI due to TV coverage, fixture congestion or other reasons. Supporters should be aware Galway United will not be held responsible for such changes. There are no refunds should any match be cancelled or postponed, but if a match is rescheduled, your Season Ticket will be valid for a later date in the same season.
  5. Season Tickets may be purchased online through https://galwayunitedfc.ie/season-tickets/
  6. The purchaser must be 18 years of age, or over.
  7. Payments may incur a Future Ticketing handling fee.
  8. A Credit Card or Debit Card is required to complete the purchase online.
  9. In the event of a Credit Card or Debit Card payment failing the initial purchase, Galway United FC reserves the right to cancel the Season Ticket.
  10. Season tickets are strictly non-resaleable and the ticket holder is not permitted to re-sell their tickets for any of the individual games contained therein.
  11. Children under 12 years of age must be accompanied by an adult at all Galway United FC games.
  12. Galway United FC reserves the right to request proof of age upon entry for all age restricted tickets.
  13. The purchaser undertakes responsibility to provide full details for all ticket holders, including date of birth to verify age. Valid ID will be required to prove date of birth on all age-restricted tickets. All IDs will be required to be valid and produced for entry at all home fixtures. Please note that the date of birth on the ID supplied must match the produced ticket on the Digital Ticketing page.
  14. Galway United FC shall issue a Galway United Season Ticket using its Digital Ticketing Platform. This page shall bear: the name of the Ticket holder; a unique Season Ticket Order number; a unique barcode or QR Code; the type of ticket provided (i.e., Adult, Child, etc.) and the period of validity.
  15. The Galway United FC Season Ticket must be presented to gain entry to each match. All Season Ticket holders are to take full responsibility in the obtaining and producing of their Season Ticket.
  16. Galway United will not be issuing any physical by default, as we aim to move to digital ticketing. Supporters who wish to order a physical card will be given the option to do so at checkout for an additional charge.
  17. The Galway United FC Season Ticket holder is required to arrive at the ground at least 20 minutes prior to kick-off to guarantee entry to the stadium.
  18. There are no refunds or rebates for the Galway United FC Season Ticket.
  19. Galway United FC Season Tickets cannot be deferred to a later season.
  20. Sections or areas that do not have reserved seating or standing areas at any time operate on a first come, first served basis for all fixtures.
  21. The Galway United FC Season Ticket must be scanned in-order to register attendance and gain entry.
  22. Galway United FC reserves the right to cancel Season Tickets without refund if they are being used under false pretences.
  23. Galway United FC Season Ticket Terms and Conditions are subject to change without notice.
  24. Galway United FC General Ticketing Terms and Conditions apply and are subject to change without notice.
  25. Galway United FC Venue Regulations apply and are subject to change without notice.
  26. If you have misplaced your Season Ticket, please contact the ticket office immediately by emailing ticketing@galwayunitedfc.ie
  27. All correspondence with Season Ticket is done via email. It is vital that you supply us with a full and correct email address on your Season Ticket account to ensure you receive updates. Galway United FC cannot be held responsible for emails that are not received. Please ensure that you are subscribed to the mailing list by emailing ticketing@galwayunitedfc.ie
  28. By purchasing a ticket through the Galway United FC website, you hereby agree to the Galway United FC Privacy & Cookies policy as laid out in our privacy policy.
  29. By accepting these terms and conditions, you agree to Galway United FC using your personal data in accordance with our Privacy Policy. We use your data to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.

 

Match Tickets

 

The Terms and Conditions upon which this ticket is issued by Galway United FC are set out below. The acceptance of this ticket shall constitute acceptance by the ticket holder of these Terms and Conditions. A breach of these Terms and Conditions shall render the ticket void and all rights conferred or evidenced by it shall be nullified.

  1. The re-selling of tickets at prices exceeding their original value is prohibited.
  2. Galway United FC reserves the right in its sole discretion, to refuse admission to the ticket holder to the ground or any part of the ground, to remove the ticket holder from the ground or to direct the ticket holder to another part of the ground.
  3. Entry into the ground will be authorised on a match day only upon the presentation of a valid digital ticket by each ticket holder seeking to gain entrance. Individuals who have been banned from attending matches by competent authorities or sports governing bodies in any jurisdiction, or who are considered as a security risk, are prohibited from entering or remaining in the ground. On entering the grounds, the ticket holder agrees to abide by ground regulations at all times. For full details of venue regulations please check our website.
  4. The instructions of Management, Stewards and An Garda Síochána must be obeyed at all times, ticket holders must truthfully answer any question concerning a ticket from a steward or member of Management and ticket holders agree to be searched by a member of An Garda Síochána.
  5. If the ticket holder is refused admission or removed, no money shall be refunded.
  6. Should the match be abandoned or postponed, no entitlements to refund shall arise. If the match is subsequently played, this ticket shall be valid for the later date unless otherwise advised by Galway United FC.
  7. A ticket is non-refundable.
  8. A ticket is non-transferale to other fixtures.
  9. This ticket is only valid for the section of the ground printed on it, if applicable.
  10. Tickets may only be purchased from Galway United FC or officially authorised agents of Galway United FC. Any ticket obtained from any other source (for example, unauthorised intermediaries such as ticket brokers, internet auctions, internet ticket agents) will be rendered void, and all rights of entry into the Stadium will be nullified. Any person seeking to use such a ticket obtained through unauthorised sources will be refused entry into the Stadium, ejected from the Stadium and/or will have their ticket seized by the Management, in addition to other remedies available to the Management
  11. Upon request from Management, ticket holders must explain how, from whom, where and for what consideration they obtained their tickets.
  12. Ticket Holders are not permitted to exit and re-enter the stadium except in the case of an emergency. Patrons must inform a steward in order to ensure controlled and secure egress and access.
  13. This ticket shall not be used as a prize in any lottery or competition or for any other promotional or advertising purposes unless expressly authorised in writing by the Galway United FC.
  14. Tickets received as a prize from such a lottery/competition and complimentary tickets may not be redeemed for cash.
  15. The sale of child tickets by the Galway United FC is strictly for ticket holders who are 12 years old or under. Holders of a child ticket must be 12 or under when entering the stadium. Proof of age may be requested on entry to the stadium. All children must be accompanied by an adult at all times while in Eamonn Deacy Park.
  16. A ticket purchaser must arrive to the ground at least 30 minutes prior to kick-off to ensure entry to the ground.
  17. Galway United FC, its servants or agents shall have no liability for loss injury or damage to the ticket holder, or his/her property while in the grounds or any part thereof on entering or leaving the grounds, whether caused by negligence or breach of contract of the Galway United FC or any of its servants or agents or otherwise.
  18. Any photograph, image, film or recording taken of any team or any member of any team may not be reproduced for any commercial purpose, whatsoever, whether for money or otherwise.
  19. All ticket holders acknowledge that photographic images and/or video recordings and/or stills taken from those video recordings may be taken of them and may also be used by Galway United FC for marketing or promotional purposes.
  20. Purchase of a ticket constitutes acceptance of these terms and conditions and regulations. Breach of these regulations and/or terms and conditions shall render the ticket void.